Website terms of use
The terms for using this site.
The terms that apply to your use of outwerk.ai.
1. About these terms
1.1 These terms govern your use of the website at outwerk.ai and its subpages (the "site"). The site is operated by Vivek Yogesh Doshi, trading as Outwerk, Mumbai, Maharashtra, India ("Outwerk", "we", "us"). Outwerk is in the process of incorporating a company in India. Once that company is formed it will take over the operation of the site, and these terms will be updated to name it.
1.2 By accessing or using the site you accept these terms. If you do not accept them, do not use the site.
1.3 These terms cover the site only. Services that Outwerk provides to a client are governed by a separate client services agreement, statement of work and data processing addendum. Nothing on the site forms part of a services contract unless that contract says so.
2. Who may use the site
2.1 The site is intended for people acting on behalf of a business or organization, such as founders, owners, operating leaders and their teams. It is not directed at consumers or at individuals acting for personal purposes.
2.2 You must be at least 18 years old to use the site, to submit a form or to book a call. If you use the site on behalf of a company, you confirm that you have authority to act for it and these terms bind both you and the company.
2.3 We may refuse, suspend or withdraw access to the site or any part of it at any time without notice.
3. No professional advice
3.1 Content on the site, including articles, guides, FAQs, calculators and chat replies, is general information about operations, software and AI automation. It is not legal, tax, accounting, medical, regulatory or other professional advice, and it does not take account of your circumstances.
3.2 You should take your own advice before acting on anything on the site. We are not responsible for decisions you make on the basis of site content.
4. Accounts and forms
4.1 The site has no user accounts in its current version. If we add accounts, additional terms will apply and will be shown at registration.
4.2 When you submit the busywork audit form, book a call through the embedded calendar or message us through the chat widget, you agree to provide information that is accurate and that you are entitled to share. Do not submit personal data about other people unless you have the right to do so, and do not submit protected health information, financial account numbers, government identifiers or other sensitive data through the site. The forms are for business contact details and a description of your operations only.
4.3 We may contact you about your submission by email, phone or the chat widget. How we handle your details is described in the privacy policy at outwerk.ai/privacy/.
5. The busywork calculator and other estimates
5.1 The site includes a calculator that estimates the hours and cost of repeat work in a business based on figures you enter and assumptions we have chosen. The result is an illustration only.
5.2 The calculator output is not a quotation, a guarantee of savings, a forecast of results from any Outwerk engagement or a representation that any particular outcome can be achieved. Actual results depend on your business, your data, your team and factors outside our control.
5.3 Any outcome, number or price for an engagement is set only in a signed statement of work, after the audit. The outcome guarantee described on the pricing page is a credit mechanism under the client services agreement and is subject to the conditions, carve-outs and cap set out there.
6. Intellectual property
6.1 The site and everything on it, including text, graphics, product mockups, illustrations, code, layouts, calculators, articles and the selection and arrangement of content, is owned by Outwerk or its licensors and is protected by copyright, trademark and other laws of India and other countries.
6.2 "Outwerk", the Outwerk logo, "Outcomes. On repeat." and other names, logos and taglines used on the site are trademarks or trade names of Outwerk, whether or not registered. You may not use them without our prior written consent.
6.3 You may view the site and print or download extracts for your own internal business use in evaluating our services. You may not otherwise copy, reproduce, republish, upload, post, publicly display, encode, translate, transmit, distribute, scrape, mine, sell or use the content for any commercial purpose, or use it to train or evaluate a machine learning model, without our prior written consent.
6.4 If you send us ideas, suggestions or feedback about the site or our services, you grant us a perpetual, irrevocable, royalty-free license to use them without obligation to you.
7. Acceptable use
7.1 You must not use the site:
(a) in any way that breaks applicable law or regulation in India or in the country from which you access the site;
(b) to send spam, unsolicited marketing or any message that is fraudulent, defamatory, abusive, obscene or otherwise objectionable;
(c) to upload or transmit malware, or to probe, scan or test the vulnerability of the site or any connected network;
(d) to attempt to gain unauthorized access to any part of the site, the server on which it is hosted, or any system or database connected to it;
(e) to interfere with the site's operation, including by denial-of-service attacks, excessive automated requests or circumvention of the consent banner or other controls;
(f) to copy the site or its content by automated means, including scrapers, crawlers and bots, except for search engines indexing the site in accordance with robots.txt;
(g) to impersonate any person or misrepresent your affiliation with any person or organization; or
(h) to submit false or misleading information in any form, booking or chat.
7.2 We may report any breach of this clause to law enforcement and cooperate with them, including by disclosing your identity where we are lawfully required or permitted to do so.
8. Third-party services, links and embeds
8.1 The site uses services provided by third parties, including an embedded calendar booking tool operated by Cal.com, Inc. and a chat widget operated by Crisp IM SAS. When you interact with these embeds you are also dealing with those providers. Their own terms and privacy policies apply to your use of their tools, and we recommend you read them.
8.2 The site may contain links to third-party websites, including LinkedIn, Instagram and the websites of software vendors. We do not control those sites, we do not endorse their content, and we are not responsible for them or for any loss arising from your use of them.
8.3 We do not accept responsibility for the availability, accuracy or performance of any third-party service embedded in or linked from the site.
9. Availability and changes to the site
9.1 We aim to keep the site available but do not guarantee that it, or any content on it, will always be available, uninterrupted or error-free. We may suspend, withdraw or restrict the site or any part of it for business or operational reasons.
9.2 We may update or change the content of the site at any time. Content may be out of date at any given moment and we are under no obligation to update it.
10. Disclaimers and limitation of liability
10.1 The site and its content are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we exclude all conditions, warranties, representations and other terms that might apply to the site or its content, whether express or implied, including any implied terms of satisfactory quality, fitness for purpose or non-infringement.
10.2 To the fullest extent permitted by law, we will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty or otherwise, arising under or in connection with your use of or inability to use the site, your reliance on any content on the site, or your use of any third-party service linked from or embedded in the site. This includes loss of profits, sales, business, revenue, anticipated savings, business opportunity, goodwill or data, business interruption, and any indirect or consequential loss.
10.3 Where liability cannot lawfully be excluded, our total aggregate liability to you arising out of or in connection with the site is limited to INR 10,000 (ten thousand Indian rupees).
10.4 Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable law.
10.5 Liability for services we provide under a signed client services agreement is governed by that agreement and not by this clause.
11. Indemnity
11.1 You agree to indemnify and hold harmless Outwerk, its directors, employees and contractors from and against all claims, liabilities, damages, losses and expenses, including reasonable legal fees, arising out of or in connection with your breach of these terms, your misuse of the site, or any information you submit through the site in breach of clause 4.2.
12. Privacy and cookies
12.1 Our privacy policy at outwerk.ai/privacy/ explains what personal data we collect through the site, why, how long we keep it, who we share it with and your rights. Our cookie policy at outwerk.ai/cookies/ explains the cookies and similar technologies used on the site and how to manage your consent. Both form part of these terms.
13. Changes to these terms
13.1 We may revise these terms from time to time. The effective date and version number at the top of this page will change when we do. Material changes will be flagged with a notice on the site for at least 14 days. Your continued use of the site after a change takes effect means you accept the revised terms.
14. Governing law and jurisdiction
14.1 These terms, their subject matter and their formation are governed by the laws of India, without regard to conflict of laws principles.
14.2 The courts at Mumbai, Maharashtra, India have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these terms or your use of the site. By using the site you submit to that jurisdiction.
14.3 Nothing in this clause prevents Outwerk from seeking injunctive or other urgent relief in any court of competent jurisdiction to protect its intellectual property or confidential information.
15. General
15.1 If any provision of these terms is held invalid or unenforceable, the remaining provisions continue in full force.
15.2 Our failure to enforce any right or provision of these terms is not a waiver of that right or provision.
15.3 These terms, together with the privacy policy and cookie policy, are the entire agreement between you and Outwerk about your use of the site, and supersede any earlier terms.
15.4 You may not assign or transfer your rights under these terms. We may assign ours to a successor entity, including the incorporated company that succeeds Outwerk, Mumbai, India.
16. Contact
16.1 Questions about these terms: hello@outwerk.ai.
16.2 Postal address: Outwerk (Vivek Yogesh Doshi), Mumbai, Maharashtra, India. A full postal address is available on request by email.
16.3 For privacy requests and the grievance officer contact required under Indian law, see the privacy policy at outwerk.ai/privacy/.