What we build: four sizes of operations system

Four sizes. One standard.

The plan sets the pace. The audit sets the size. Start with one workflow or hand us the whole operation; every size runs every day, is measured against a number, and leaves you owning your data and your accounts.

01Days

Mini apps. One job, done.

A single workflow, built in days. The right first system when one repeated task is eating a team's week: order intake, document collection, appointment confirmations, a quote that needs three lookups.

  • Live in days, not months
  • Built around your existing tools
  • Replaces a spreadsheet and a chase

Replaces: the shared inbox rule, the spreadsheet tracker, the person who remembers to follow up.

Mini apps in detail

Order intakeRunning
New order captured from email09:02
Details checked, missing fields flagged09:02
Owner and deadline assigned09:03
Customer confirmation sentnext
02Weeks

Mini ERP. Clients, jobs, invoices and stock in one place.

The core of the business in one system, built for how your team actually works rather than how a vendor imagined it. Usually the second step after a mini app proves the model.

  • Clients, jobs, invoices, stock, reports
  • Your data, in accounts you own
  • Scales from one location to several

Replaces: four tools that do not talk to each other and the exports between them.

Mini ERP in detail

Jobs this week42 open
ClientsJobsInvoicesStockReports
JobClientInvoiceStatus
J-2291Halden GroupUSD 4,200Paid
J-2292Meridian ClinicUSD 1,850Sent
J-2293Forsyth and CoDraftPacking
J-2294Okafor TradingUSD 9,600Paid
J-2295Linde StudioDraftQuoting
03Scoped at the audit

Custom ERP. The whole operation, built around how you actually work.

For companies whose operation no longer fits a package. Purchasing, production or fulfilment, finance, reporting across locations, and the approvals in between, designed as one system and delivered in stages that each pay for themselves.

  • Staged delivery, each stage measured
  • Integrates with accounting and banking
  • Documentation and training included

Replaces: the package you outgrew and the workarounds around it.

Custom ERP in detail

Operations, this month3 locations
Orders1,284
On time97.4%
Overdue ARUSD 12k
Purchase orders awaiting approval4
Stock below reorder point7 items
Month-end reportCompiled
04Monthly

AI employees. Staff inside those systems that handle the repetitive work every day.

Not a chatbot. An AI employee has a job description, works inside your systems, follows your rules, and hands anything unusual to a person. It triages the inbox, drafts the replies, chases the overdue, prepares the report, and logs what it did.

  • A defined job, with limits
  • Human review where it matters
  • Every action logged and measured

Replaces: the hours a good person spends on work that did not need them.

AI employees in detail

Shared inbox14 handled today
Quote request, Brightwater DentalReplied
Invoice query, Halden GroupResolved
Delivery change, Okafor TradingUpdated
New matter enquiry, referred by counselFor review
Draft for your approvalThanks for reaching out. We can take the initial consultation Thursday at 10:00 or Friday at 14:30. Which works better for you?

The standard

What every size shares.

  • A named outcome, a number and a price, set at the audit.
  • Built on your real data and tested before you pay.
  • Nothing replaced on day one. The system runs alongside what you have and takes over work as it is ready.
  • Your data and your accounts stay yours. Outwerk licenses the platform.
  • Human review wherever an AI decision touches a customer or money.
  • Model-agnostic. We change AI providers under the hood as they improve; your workflows and numbers do not move.
  • Logged, measured and reported monthly.
  • No health or other regulated data without a separate agreement.

The front door

Websites, client apps and AI chat, when they are part of the system.

The first thing your customers touch should run on the same system as everything behind it. Booking, enquiries and client accounts flow straight into the work, with nothing re-typed.

This site is one of ours

Designed, built and run by Outwerk on the same standard we hold for client systems.

Start with one workflow.

Book the busywork audit

Thirty minutes. Free. You leave with a number. Or write to hello@outwerk.ai.